| quality
assurance |
| |
| our
mission |
| Our Mission is to have
satisfied customers. To be recognized by our
customers as the best manufacturer of transformers
and coils, by providing on-time delivery of quality
products and service . . . resulting in an excellent
company to do business with, to work for, and to have
fun too! |
| |
| renco
electronics, inc. quality manual - revision 1.01 |
| Scope & Justified Exclusions
of This Quality System |
| "Renco Electronics, Inc."
(REI) designs and manufactures Transformers and Inductors
using surface mount, through hole, and chassis mount
technology. REI does not carry out any servicing of
it's product or any product supplied by our customers.
Therefore the following clauses are N/A to the REI
Quality System: |
| • 7.5 Service Provision |
|
| • 7.5.4 Customer Property |
Company Policy Statement |
| At Renco Electronics, we
are committed to: |
| • Doing the job right the
first time |
| • Exceeding the customer's
requirements |
| • Everyone contributing
to quality |
| • Positive, continuous
improvement |
Company Objectives |
| Every 6 months as part of
the Management Review Process Renco Electronics
will measure, review and set its objectives for the
future. Short term and long term objectives have been
defined as follow: |
| Short Term: A measurable
objective which should be met within the next 6 months. |
| Long Term: A measurable
objective which may not have a defined time line or
budget but forms part of the managements plans for
the future. |
| |
| our
values |
| QUALITY– The
quality of our products, services, and on-time delivery
are our top priorities. Our quality is a reflection
of everyone and everything within our organization. |
|
| INTEGRITY – We
will always do the right thing. |
| HONESTY – We
will be open and honest in our dealings with customers,
suppliers, and one another. |
| UNDERSTANDING – There
is only one way to have a successful company . . .
that is to have a lot of happy satisfied customers! |
| EXCELLENCE – Each
of us is reflected in the quality of our work. Every
job within our company is essential to servicing our
customers. We will strive for excellence in everything
we do. |
| INVOLVEMENT – Our
people are our number one asset. Involvement and teamwork
are vital to our success. We will work as teams, to
solve problems and to continuously improve our products
and service. |
| PRIDE – Our
commitment to quality makes us proud to work at Renco.
Our ambition is to have a team with an overwhelming
desire to be the best. |
| SPIRIT– The
spirit of Renco is to conduct all of our affairs with
wisdom, economy, and brotherly love. |
| |
| At Renco Electronics, we
want all our customers to be completely satisfied.
If you have any questions or concerns please call
Quality
Assurance at 321.637.1000. |
